Overview
The Delivery & Logistics module manages last-mile delivery operations: from order intake through route planning, dispatch, and proof of delivery.
Order Management
Create delivery orders with pickup and drop-off locations, time windows, and special instructions. Track order status from pending through dispatched, in-transit, and delivered.
Route Planning
Group delivery orders into routes. Assign drivers and vehicles. Optimize stop sequences to minimize travel time and fuel costs.
Tracking
Track shipment status in real time. Record timestamps at each stop. Capture proof of delivery with signatures and notes.
Zone Management
Define delivery zones with geographic boundaries. Set zone-specific rates, delivery windows, and service levels.
Analytics
Monitor delivery performance: on-time rates, average delivery times, driver utilization, and cost per delivery.